1) Introduction

Evently is committed to protecting the privacy of its users’ data, including customers, merchants, organizers, and representatives. This policy explains how information is collected, used, stored, and shared in compliance with local and international data protection laws.

Any party (merchant, organizer, or representative) who misuses personal data bears legal responsibility under the Personal Data Protection Law (Royal Decree M/19 dated 09/02/1443H), including the fines stipulated therein. This policy applies to all users, including visitors who have not created accounts.

2) Data We Collect

When registering or using the platform, we may collect:

• Full name
• Mobile number
• Email address
• Geographic location (with user’s permission)
• Payment information (cards or e-wallets)
• Activity within the platform (orders, reviews, visits)

3) How We Use the Data

We use personal information only for legitimate purposes, including:

• Creating accounts and providing requested services
• Improving user experience and customizing content
• Communicating with users (messages, notifications, technical support)
• Processing payments and verifying transactions
• Preventing illegal or fraudulent activities

Evently is committed to using personal data only for the lawful purposes specified in the Personal Data Protection Law.

4) Data Sharing

User data will not be shared with third parties without explicit consent, except in the following cases:

• Official government authorities upon legal request
• External service providers (e.g., payment and delivery companies) under strict confidentiality conditions
• Technical partners to improve system performance and analytics

Evently disclaims responsibility for any subsequent use of the data by these parties beyond the purpose for which they were contracted.

5) Cookies

The platform uses cookies to enhance performance, such as:

• Saving login sessions
• Remembering user preferences
• Tracking interactions to improve services

Users may disable cookies in their browser settings; however, this may affect certain functionalities.

6) Data Protection

The platform relies on strict security protocols, including:

• Encryption (SSL)
• Database protection
• Limited internal access to information

Access to user data is permitted only to authorized staff under conditional restrictions.
While the platform is committed to applying the latest security technologies, absolute data security against breaches beyond our control cannot be guaranteed.

7) User Rights

Users have the right to:

• Request a copy of their personal data
• Update or correct their data
• Delete their account and all related information (subject to legal retention requirements)
• Object to the use of data for marketing purposes

To exercise these rights, users may contact [support email], subject to applicable legal and regulatory restrictions that may limit these rights in specific cases.

8) Data Retention

• Data is retained as long as the account remains active, or as required by law.
• Data is permanently deleted or anonymized after account cancellation if there are no pending financial or legal obligations.
• The platform may retain personal data for as long as the account is active, or for [.... years] after cancellation for legal or financial purposes (e.g., tax obligations), after which it will be deleted or anonymized.

9) Updates to the Privacy Policy

• Evently reserves the right to amend this Privacy Policy at any time.
• Users will be notified of changes via the application or email.
• Continued use of the platform after updates constitutes automatic acceptance.
• The latest version published on the platform shall always be the binding and applicable one.